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    Exalogic Consulting Dubai

    • Level 14, Fortune Executive Tower
      Jumeirah Lake Towers
      PO Box 634321
      Dubai, UAE
    • +971 391 3570
    • info@exalogic.co

    Exalogic Consulting London

    • Kemp House, 160 City Road,
      EC1V 2NX, London, UK
    • +44 20 3907 7737
    • info@exalogic.co

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    • Vakil Square, 56/3, Bannerghatta Main Rd,
      near to Jayadeva Hospital, KEB Colony,
      New Gurappana Palya, 1st Stage,
      BTM Layout 1, Bengaluru, Karnataka 560029
    • + 91 804 101 0727
    • info@exalogic.co
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Five Trends Revolutionizing Customer Service
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Travel and Hospitality

Redesign customer journey experience with cutting-edge technologies

Enhancing customer experience and staying atop of the latest technological developments may be a challenging exercise for many travel and hospitality enterprises. The focus increasingly falls on millennials and the leading trends are ultra-connectivity and experience management. Redefining direct marketing, revenue strategy and guest experience monitoring are crucial in a digital transformation era. Providing excellent customer experience is paramount for sustaining positive impact on the market. Understand the “why” behind the “what” enabling you to deliver personalized content and services based on multiple data points to reach the next level customer satisfaction. A total revenue strategy in hospitality calls for reduced costs through direct bookings and the first step is ownership of a customized booking engine that delivers smooth and personalized guest experience. The incorporation of flexible packages, add-on amenities, online ordering and digital payments is also essential to evolve today’s hospitality enterprise to tomorrow’s business leader.

EXAEdge™

  • Build Guest Experience Solutions
  • Digitalize The Travel Sales Strategy
  • Facilitate Agile Leisure Technology

With the massive evolution of digital channels, customer expectations have shifted and uninterrupted availability and personalization are now the norm, rather than an exception. AI and chatbots facilitate functions and insights to enable personalized offers and experiences. Implementing solutions such as SAP S/4HANA Cloud and SAP Commerce Cloud we help hotels own the digitalized customer journey from customized offers targeting specific segments of customers to management of the accounting and checkout process, including ERP and property management systems.

build-guest-experience-solutions

Promptly adapting to change and new regulations is imperative in the world of leisure and travel. The travel platform of the future intuitively offers not just a travel ticket, but a complete travel experience using predictive analysis. With the SAP Commerce Cloud and Travel Accelerator, SAP Customer Financial Management, SAP Convergent Invoicing and SAP S/4 HANA solutions we seamlessly integrate the ONE- Order standard that enable airlines to align their strategy with industry standards.

digitalize-the-travel-sales-strategy

We have helped hospitality and leisure enterprises reinvent their business processes and reimagine remote guest interaction. The solutions we deploy focus on reducing the workload handled by humans and delegate tasks and processes to automation and enhance problem sorting through machine learning algorithms. We expand the technology integrations to include digital payment systems, increase the adoption of contactless channels, improved self-service and holistic offer management through the system and inventory integration.

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Our Expertise
Industries
Technologies
Consulting
  • About Us
  • Careers
  • Insights
  • Media
  • Events
  • Resources
  • Case Studies
  • Contact
Our Expertise
Blockchain
Machine Learning & AI
SAP Services

Product Engineering - Web & Mobile
Robotic Process Automation
Internet of Things (iOT)

Analytics and Data Visualization
Digital Marketing
System Integration

IT Infrastructure Services
Geospatial Intelligence
Industries

Energy
Utilities
Manufacturing

Healthcare
Transportation & Logistics
Travel & Hospitality

Real Estate
Facilities Management
e-Commerce

Pharmaceuticals and Life Sciences
Engineering, Construction, and Operations
Public Services
Technologies
SAP
Microsoft
Oracle Primavera

AWS
Google Cloud
Mendix

OpenText
Consulting
Strategic Business Consulting
IT Infrastructure Assessment
GAP Assessment Consulting

Business Process Maturity and Consulting
Digital Transformation Roadmap
Industry 4.0

On Premise to Cloud Migration
SAP ECC to S4 HANA Migration
Environmental, Social and Governance (ESG)
logo

Our Expertise

  • Blockchain
  • Machine Learning & AI
  • SAP Services
  • Product Engineering - Web & Mobile
  • Robotic Process Automation
  • Internet of Things (iOT)
  • Analytics and Data Visualization
  • Digital Marketing
  • System Integration
  • IT Infrastructure Services
  • Geospatial Services

Industries

  • Energy
  • Utilities
  • Manufacturing
  • Healthcare
  • Transportation & Logistics
  • Travel & Hospitality
  • Real Estate
  • Facilities Management
  • e-Commerce
  • Pharmaceuticals and Life Sciences
  • Engineering, Construction, and Operations
  • Public Services

Technologies

  • SAP
  • Salesforce
  • Microsoft
  • Oracle Primavera
  • AWS
  • Google Cloud
  • Mendix
  • OpenText

Consulting

  • Strategic Business Consulting
  • IT Infrastructure Assessment
  • GAP Assessment Consulting
  • Business Process Maturity and Consulting
  • Digital Transformation Roadmap
  • Industry 4.0
  • On Premise to Cloud Migration
  • SAP ECC to S4 HANA Migration

  • About Us
  • Careers
  • Insights
  • Media
  • Events
  • Resources
  • Contact
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Advisory

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Exalogic Consulting is a global technology consultancy headquartered in London. We are an SAP Gold Implementation partner specializing in technology advisory, digital transformation, and sustainable business practices. We are committed to sustainable business practices and empower organizations worldwide to navigate the complexities of digital transformation with cutting-edge technological expertise.

Exalogic Consulting takes pride in being recognized as the ‘Emerging Company of the Year’ for 2024 at the 22nd global edition and the 7th edition - India of the ‘Business Leader of the Year’ awards. Mr.Sasoon Sadique, Co-founder and Chief Growth Officer, has been conferred with the 'Entrepreneur of the Year' and Mr.Naveen Kumar, Co-founder and Chief Technology Officer, has been recognized as the 'Visionary Leader of the Year'.

SAP CX

Please be advised that Exalogic Consulting is a reputable, award-winning organization operating globally and owns Exalogic Systems and Exact Logic Middle East. We have no other business affiliations or subsidiaries with similar names or suffixes. *We are not associated with Exalogic Solutions in any capacity.

If you receive any calls regarding business or career opportunities from such entities, we recommend exercising caution and refraining from engaging with them.